PRIVACY & COOKIES NOTICE

We are committed to taking care of your privacy. We respect your concerns about the protection of your privacy and your personal data. This Note on the processing of personal data and cookies (the "Note") sets out how we will treat your personal data on the www.estates-and-wines.com website (hereinafter “the Site”).
For the purpose of this Note the words “we”/“us”/“our” are in reference to the data controllers defined below.

AMENDMENTS
We may update this privacy note from time-to-time by posting a new version on our Site. You should check this page occasionally to ensure you are informed of such changes.
You will be informed of any substantial changes, either by means of a banner on the Site summarising the main changes made, or by e-mail.
If you have any questions about this privacy note or our processing of your personal data, you can:
  • Write to us at “DPO Moët Hennessy, 38 rue de Sèvres, 75007 Paris, France”; or
  • Send us an email: contactdpo@moethennessy.com.

WHAT ARE THE ROLES AND RESPONSIBILITIES OF OUR COMPANIES WITH REGARD TO THE PROCESSING OF YOUR PERSONAL DATA?

The processing of personal data operated on “www.estates-and-wines.com “ are operated, as joint data controllers within the meaning of the applicable personal data regulations (which includes the General Data Protection Regulation "GDPR" of 27 April 2016), by Moët Hennessy SAS (MH SAS), Société par Actions Simplifiée, registered in France with company number 338 228 414 RCS Paris and whose registered office is at 24-32 rue Jean Goujon, 75008 Paris, France.
In addition, unless otherwise stated, you may be in contact in your country of residence or in relation to one of the brands of the portfolio of Moët Hennessy or of the LVMH Group with one or more Moët Hennessy affiliates which, together with Moët Hennessy SAS, have the status of joint data controller or independent data controller, as expressly mentioned in the Site's legal notice or in any other document sent to you.

 

WHAT DATA DO WE COLLECT?

We collect three types of personal data, and for the purposes described below in the "For what purposes do we use your data and on what legal basis" section of this Note.
Data you provide directly to us Examples
Identification data Your first name, last name, gender, title, nationality, date of birth, postal address, location of residence, email address and phone number.
Personal data Data you may voluntarily include in the messages you may send us.
The data we collect automatically Examples
Connection data Information concerning your terminal - computer, tablet or smartphone - with which you connect, as well as your use of the Site (such as the operating system of your terminal, the type of browser you use, whether or not you use a proxy, the location of the terminal deduced from your IP address, the access times, the pages visited, and the link that enabled you to access our Site). See the Cookies Note below.
The data we collect from third parties Examples
Identification data provided by one of your contacts You enter into a contest on our Site and wish to invite friends to play as well: in this context, you undertake to inform these third parties of the content included in this privacy note.
Social Network Data This is information provided to us by social networks, including your use of such networks and your associated advertising credentials, which you use through our Site. In particular, when you share your experience of our products and services with other customers, you are using a social network and communicating information about yourself to that social network and to us. These communications are governed by the privacy policies of those social networks to which we invite you to read.
Data communicated by partners This is information communicated to us by third party partners with whom you have been in contact and who you have authorised to share personal data about you with us for the purposes of commercial prospecting or targeted advertising.

PROTECTION OF UNDERAGED PEOPLE

Access to the Site is governed by the Site's Terms and Conditions and subject to users’ age Users lust be legally entitled to drink and/or purchase in their place of residence to access the Site. As such we do not intentionally collect any personal data from persons under the legal drinking and/or purchasing age according to the legislation in force in their place of residence, unless required or permitted by applicable law.
You must be of the legal drinking and/or purchasing age according to the legislation in force in your place of residence to conclude transactions the Site. By engaging in transactions with us, you affirm that you are of the required legal age and are fully able to enter into and be legally bound by such transactions.
However, if you believe that we may process personal data of persons under the legal drinking and/or purchasing age, please let us know : we will delete such personal information.

 

FOR WHAT PURPOSES DO WE USE YOUR DATA? ON WHAT LEGAL BASIS? AND HOW LONG DO WE KEEP YOUR DATA?

We collect and process your personal data for the purposes and based on the legal basis listed below. Your personal data is kept only for as long as is necessary for the purpose for which it was collected (see table below) unless you request its deletion or revoke your consent, when the treatment is based on it.
Purpose of the processing Reasons for the processing of your data by our services (legal basis) Retention time
Restricting access to the Site to people of legal drinking age. Legal obligation for us Retention during the connection to Site
Sending of communication about products, services, offers, promotions, benefits and events and sharing information that may be of interest to you. Consent 3 years from your last interaction with us.
Competition/contest organisation (i) Performance of a contract for the administration of the competition.
(ii) Consent to receive commercial prospecting from us and/or our partner(s).		 (i) For the duration of the competition and, where applicable, for the duration necessary to provide the prizes
(ii) by using the unsubscribe links provided in the newsletters; or 3 years after your last interaction with an email sent by us.
Site security management Legitimate interest in the proper functioning of the Site, its optimization and security. Retention of data for the duration of security and integrity operations, which may vary depending on the operations carried out (3 to 6 months)
Consumer surveys Legitimate interest in improving our products and services
Consent for Internet users in Germany, Italy, Spain and Australia, where consent is required		 Duration of the satisfaction survey and for 3 years after the survey.
Response to your requests via our forms on the Site Depending on the consent of the request legitimate or precontractual measures in responding to requests made to us. Duration of the processing of your request, then archiving for 3 years from the resolution of the request
Management of disputes and litigation Legitimate interest in defending our interests in court and preparing our defence in litigation. Duration of the complaint and then conservation within the limit of the applicable rules on prescription from the date of its resolution.
And/or, in case of legal action: conservation of data for the duration of the procedure until the complete execution of the legal decision or the settlement agreement
Compliance with applicable laws, court orders, other legal proceedings or the requirements of any authority. Legal obligation on us For the period provided for by the applicable law or the relevant judicial or administrative decision.
When we ask you to provide personal data, we clearly indicate whether the information is mandatory or optional and the consequences of your refusal (for example, that we will not be able to process your request).
For any processing based on our legitimate interest, we will ensure that we take into account any potential impact that the use of your data may have on you. If we believe that your interest or fundamental rights and freedoms outweigh our legitimate interest, then we will not use your personal data on this basis and will seek your specific consent.

 

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We share data where necessary;
  1. With our affiliates in the MOET HENNESSY group, to provide you with relevant content and services, and with other affiliates in the LVMH group, i) to improve your experience by proposing relevant content and personalized offers and services and customized marketing communications and ii) to learn about your preferences and interests, including patterns of use of our products and services in order to improve their visibility, accessibility and performance.
    LVMH acts as our data processor, or service provider, and will not use your data for any purpose other than the one described above. For example, LVMH will not use your data for its own purposes, will not contact you for marketing purposes based on the data we provide, and will not share information about you with Maisons of the LVMH Group to which you are not a customer and/or to whom you have not given consent.
    If you consent, we will share the purchases you have made with us during the last 3 years with LVMH, our parent company, in a pseudonymous way (which means that your name and your contact details will not be sent to LVMH). Your purchases will be analyzed and matched with purchases you made with other Maisons of the LVMH Group where you have given a similar consent. Each Maison that has your consent will receive back from LVMH generic information concerning your purchasing habits and preferences.
  2. With services providers to ensure the management of the Site. In the context of the use of the Site, some of your information is transmitted to our service providers and subcontractors involved in the management of the Site and the supply of the products ordered to the extent necessary for their intervention.
    For example:
    • Your connection data and your information when you register on the Site are hosted by our hosting service provider;
    • Your payment details are passed on to our payment service provider and account-holding banks in order to complete the transactions associated with your purchases. Information is also transmitted to your bank for the purpose of securing payments made with a bank card on our Site in accordance with the PSD2 (European Payment Services Directive);
    • The information you provide for the delivery of your orders is passed on to logistics service providers.
  3. With partners so that they can send you personalised offers, only subject to your consent. Some data is shared with our business partners with your consent, who may send you information about their products and services.
  4. With our advisors, our service providers in charge of in debt collection, to enable us to ensure in particular the collection of our debts, the management of disputes, the prevention of non-payment and litigation. We may also share data about you with our external counsel in the event of a dispute (law firm), with third parties, such as debt collection companies.
  5. With social networks. When you use the social buttons, data relating to your identification is automatically communicated to these social networks. You also have the possibility of sharing certain information or content present on our Site on social networks. This use is governed by the terms of use of the said social network, which we invite you to consult directly on their site.
  6. With potential buyers of our assets. Data may also be shared with the ultimate or potential purchaser or recipient of all or part of our business or assets, including in the event of a sale or reorganisation (in whatever form).
  7. With judicial and administrative authorities. Data may also be shared with any authorities, courts, administrative bodies or other authorised third parties, where the disclosure of personal data is required by law, regulation or court order or where such disclosure is necessary to ensure the protection and defence of our rights.

HOW DO WE DEAL WITH DATA TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA?

We may transfer personal data to countries outside the European Economic Area ("EEA"), including to countries which have different data protection standards to those which apply in the EEA. In application of art. 46.2(c) of the GDPR, we have put in place European Commission approved standard contractual clauses to protect this data. You have a right to ask us for a copy of these clauses (by contacting us as set out below).
When we transfer your personal data to the U.S., we take appropriate measures to ensure that personal data is adequately protected in the country of destination by verifying that the third parties offer appropriate safeguards, and negotiating for example, standard data protection contractual clauses under Article 46(2)(c) and (d) GDPR or binding corporate rules under Article 47 GDPR.”

 

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

Access and copying
You have a right of access and communication to your personal data as well as to receive information on the purposes method of processing, the recipients or categories of recipients to whom the data may be disclosed or who may become aware of them, the storage period or, if this is not possible, the criteria for determining it.
You may, to the extent permitted by law, exercise your right to portability allowing you to retrieve in an interoperable format the personal data you have provided to us.
If you are unable to access your account or to access other data, please contact us by email (by clicking on this link).

Obtaining the correction of inaccurate personal data
You also have the right to request the correction of any personal data concerning you that is incorrect and the restriction of its processing for the time necessary to correct it. You also have the right, depending on the nature of the processing, to request that the personal data in our possession be completed.
You can contact us, at any time, by email (by clicking on this link).

Withdrawing your consent to the processing of your personal data
Where the processing of your personal data is based on your consent (such as newsletter registration, use of cookies and similar technologies on this Site), you have the right to withdraw your consent at any time.
You can contact us, at any time, by email (by clicking on this link). For example, you can also unsubscribe from our newsletters by clicking on the "unsubscribe" link in each email. Please note that the withdrawal of your consent does not affect the lawfulness of any processing carried out before the date of withdrawal.

Request the deletion of your personal data
In certain cases, you have the right to obtain the deletion of your personal data.
For example, you can request deletion:
  • where your personal data are no longer necessary for the purposes for which they were collected or processed;
  • if you withdraw your consent upon which the processing is based and there is no other legal basis for the processing;
  • if you object to the processing and there are no overriding legitimate grounds for the processing;
  • if your personal data have been unlawfully processed;
  • if your personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
You can contact us, at any time, by email (by clicking on this link).

Limitations
Please note that these rights are not absolute and are subject to legal requirements provided for by law. We may retain your personal data to the extent required or permitted by applicable law, for example to comply with a legal obligation (for example if you have made purchases on the Site we will keep your data for tax reasons) or for the exercise or defense of legal claims.
Before we can provide you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to help us respond to your request.
We will contact you within one month of receiving your request. We may contact you to inform you that we need more time to process your request due to the complexity of your request or due to the number of requests received. In any case, we will respond to your request within three months.
If your request is manifestly unfounded or excessive, we may charge you a fee to cover the administrative costs of providing the information or refuse to respond to your request.

Where you have a complaint
If you have a complaint, you can contact us directly in the first instance to see if we can resolve your issue: contactdpo@moethennessy.com. You can also lodge a complaint with the data protection authority in your country.

 

COOKIE NOTICE

1. What is a cookie?
A "cookie" is a small file that is placed on your computer or device. It has a unique identifier assigned to your device, but does not contain your personal data like name or email address. Cookies help navigate from page to page on a website, provide secure connections and remember preferences from a previous visit when you return. Cookies also allow us to serve you relevant advertisements. We may also use technologies similar to cookies, such as pixel tags, web beacons and tracking IDs in our newsletters, to track the actions of newsletter recipients and personalize the content of our newsletters. To make this notice easier to read, all of these technologies will be referred to as "cookies".

2. What cookies do we use?
We use different types of cookies on this Site. These cookies can be classified into the following categories, depending on their purpose:
  • Strictly necessary cookies: these cookies are essential to the operation of the Site and allow you to use certain features, such as access to secure areas. Without these cookies, some services you have requested cannot be provided. These cookies do not track your browsing activity on non-affiliated websites and do not collect any information about you that could be used for advertising purposes.
  • Functionality cookies: these cookies allow the Site to remember choices you make (such as your language or the region you are in) and provide more enhanced, personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Performance cookies: these cookies collect information about how you use the Site, for example which pages you go to most often and if you get error messages from certain pages. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Site works.
  • Advertising cookies: these cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of advertising campaigns. These cookies remember that you have visited a website and this information may be shared with other organisations such as advertisers. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
  • Social media cookies: these cookies are used when you share information using a social media sharing button on the Site. The social network will record that you have done this. This information may be linked to targeting/advertising activities. The types of cookies used by these third parties and how they use the information generated by them will be governed by the privacy policies of these companies.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies or advertising cookies.

3. Your choice regarding cookies
It is possible to disable cookies through your device or browser settings, but doing so may affect the functionality of the Site. Each browser has different settings which may be found under the "Options" or "Preferences" menu of your browser.
To understand these settings, you may find the following links helpful. You may also use the "Help" option in your browser for more details.
  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

4. Updates
We may update this notice periodically and will notify you of any changes by updating the notice on the Site and specifying the date of the most recent update. We may also notify you of any significant changes by email where appropriate. If you continue to use the Site after these updates are posted, you are deemed to have accepted the changes.

5. Contact
If you have any questions about this notice or wish to exercise your rights, please contact us by clicking this link.